Terms of Service

These Terms of Service ("Terms") govern access to and use of the Solira platform and related services provided by Solira Technologies Inc. ("Solira," "we," "us," or "our").

These Terms apply to the individual accepting them and to any company, agency, or other organization on whose behalf that individual purchases or uses Solira, referred to as "Agency" or "you."

By accepting these Terms during checkout, creating an account, purchasing a subscription, or using Solira, you agree to these Terms and acknowledge that you have reviewed our Privacy Policy. If you accept these Terms on behalf of an Agency, you represent that you have authority to bind that Agency.

1. Use of Solira

Subject to these Terms and payment of applicable fees, Solira grants Agency a limited, nonexclusive, nontransferable right to access and use Solira for Agency's business purposes.

Agency may permit employees and contractors who reasonably require access for Agency's business to use Solira.

Agency is responsible for activity occurring through its account, its users' compliance with these Terms, maintaining the confidentiality of login credentials, and ensuring that information it provides to Solira is provided lawfully and with any required rights or permissions.

Agency must promptly notify Solira at hey@getsolira.com of suspected unauthorized access or account compromise.

Solira may modify, suspend, or discontinue any part of the service from time to time.

2. Prohibited Uses

Agency and its users may not:

1. Provide account access or login credentials to unauthorized persons;
2. Provide access to Solira to a competitor or anyone acting on a competitor's behalf;
3. Share nonpublic screenshots, recordings, demonstrations, outputs, pricing, product information, or other nonpublic information about Solira for the purpose of evaluating, developing, marketing, or operating a competing product or service;
4. Reverse engineer, decompile, probe, or attempt to discover or reproduce the underlying technology or operation of Solira;
5. Scrape, crawl, harvest, or systematically extract information except through features provided by Solira;
6. Circumvent access controls, usage limits, authentication, or security measures;
7. Use Solira or its outputs to develop, evaluate, train, or improve a competing product or service;
8. Resell, sublicense, or commercially distribute access to Solira without written approval; or
9. Use Solira unlawfully, infringe another person's rights, disrupt the service, or attempt unauthorized access to Solira's systems or another customer's information.

Agency may share creator-related outputs with its creators, clients, and prospective business partners in the ordinary course of its business, provided that such sharing does not violate these Terms or disclose Solira's Confidential Information.

3. Subscriptions and Payment

The commercial terms of Agency's subscription, including its plan, price, creator quantity, billing date, and any agreed commitment period, will appear in the applicable Stripe checkout page, invoice, proposal, order form, email, or other written confirmation accepted by Agency, each an "Order Confirmation."

An Order Confirmation forms part of these Terms. If it conflicts with these Terms, it controls only with respect to the specific commercial term it expressly addresses.

By purchasing a subscription, Agency authorizes Solira to charge the payment method provided for recurring subscription fees and any applicable per-creator fees described in the applicable Order Confirmation.

Per-Creator Plans

This paragraph applies only to subscriptions priced based on creator quantity.

When Agency adds creators during a billing period, Solira may provide access to those creators before the additional fees are charged. Unless otherwise agreed, those fees will be included in Agency's next scheduled charge.

If Agency cancels before that charge, Agency remains responsible only for unpaid fees attributable to creators that were added and made available but had not yet been billed.

Except where required by law or agreed otherwise in writing, fees already paid are nonrefundable. Solira may suspend access if payment is overdue.

4. Renewal and Cancellation

Unless otherwise stated in an Order Confirmation, subscriptions renew monthly until canceled.

Agency may cancel at any time before its next recurring charge is processed by emailing hey@getsolira.com or using another cancellation option provided by Solira. Agency should submit cancellation sufficiently in advance to allow Solira to process the request. If a cancellation request is received after the next charge has already been processed, cancellation will apply to the following renewal unless Solira agrees otherwise. Cancellation takes effect at the end of the current paid billing period.

Cancellation does not affect fees that accrued before cancellation, including applicable per-creator fees.

5. Agency Data

As between the parties, Agency retains its rights in nonpublic information it submits to Solira.

Agency authorizes Solira to process that information as necessary to provide, operate, support, secure, troubleshoot, and improve Agency's experience with the service.

Agency represents that it has the rights and permissions necessary to provide the information it submits.

Solira's collection and handling of personal information is described in its Privacy Policy.

Agency is responsible for reviewing outputs before relying on them or sharing them with others.

6. Confidentiality

"Confidential Information" means nonpublic information disclosed by one party to the other that is identified as confidential or that a reasonable person would understand to be confidential.

Agency's Confidential Information includes nonpublic Agency Data and other nonpublic business information provided to Solira.

Solira's Confidential Information includes nonpublic information about its service, technology, pricing, security, product plans, and business operations.

Each party will use the other party's Confidential Information only in connection with the service, protect it using reasonable care, and disclose it only to its employees, contractors, professional advisers, and service providers who need the information for purposes permitted under these Terms and are subject to confidentiality obligations.

These obligations do not apply to information that the receiving party can demonstrate:

1. Became public without breach of these Terms;
2. Was already lawfully known without restriction;
3. Was lawfully received from another source without a confidentiality obligation; or
4. Was independently developed without use of the other party's Confidential Information.

A party may disclose Confidential Information where legally required, provided it gives advance notice where legally permitted.

These obligations continue for five years after the subscription ends. Trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

7. Ownership

Solira and its licensors retain all rights in Solira and its associated technology and intellectual property.

Subject to these Terms and payment of applicable fees, Agency may use outputs generated through its account for its business purposes.

8. Suspension and Termination

Solira may suspend or terminate access if Agency fails to pay amounts due, violates these Terms, creates a legal or security risk, or uses Solira in a manner that may harm Solira or another person.

Where reasonably practicable, Solira will provide notice and an opportunity to resolve the issue.

9. Disclaimer

Solira is provided "as is" and "as available."

To the maximum extent permitted by law, Solira disclaims implied warranties and does not guarantee that the service or its information will always be accurate, available, uninterrupted, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for lost profits, lost revenue, lost business opportunities, loss of goodwill, business interruption, loss or corruption of data, or indirect, incidental, special, consequential, exemplary, or punitive damages.

Except for Agency's payment obligations, fraud, gross negligence, willful misconduct, liability that cannot legally be limited, and Agency's intentional violation of Section 2, each party's total aggregate liability arising from Solira or these Terms will not exceed the fees paid or payable by Agency to Solira during the twelve months preceding the event giving rise to the claim.

11. Changes and General Terms

Solira may update these Terms from time to time. If a change materially affects Agency's rights or obligations, Solira will provide reasonable advance notice by email, through the service, or through another reasonable method. Material changes will apply prospectively from the stated effective date. Where required by law or where a change materially expands Solira's rights to use nonpublic Agency Data, Solira will obtain any additional consent required before applying the change.

Continued use after the effective date of other notified changes constitutes acceptance of the updated Terms.

These Terms are governed by California law, without regard to conflict-of-law principles.

Any legal proceeding arising from these Terms or Solira will be brought exclusively in the state or federal courts located in Los Angeles County, California, and each party consents to their jurisdiction and venue.

These Terms, the Privacy Policy, and each applicable Order Confirmation constitute the entire agreement concerning Agency's use of Solira and supersede prior agreements concerning that subject matter.

Agency may not assign these Terms without Solira's prior written consent. Solira may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its relevant assets or business.

If any provision is held unenforceable, it will be modified only as much as necessary to make it enforceable, and the remaining provisions will remain in effect.

12. Contact